Life Insurance Claims

What information should I have before notifying the Company about the death of an insured person?

How should I notify the Company about the death of an insured?

What requirements are needed to submit a death claim?

How can I get a life insurance claim form?

How can I find out the death benefit?

What is a Bankers BenefitNow Account?

I am eligible to receive the death benefit. I want to assign it to the funeral home. How do I do this?

Do I qualify for waiver of premium benefits?

Q. What information should I have before notifying the Company about the death of an insured person?

A.
     1. The name of the deceased.
     2. The deceased's policy number(s).
     3. The cause of death.
     4. The date of death.

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Q. How should I notify the Company about the death of an insured?

A. You may call your local office or write us.

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Q. What requirements are needed to submit a death claim?

A. Requirements vary. Usually we'll need a certified copy of the death certificate and a completed claim form. You can download a claim form from this website. Once you've submitted the claim form and death Certificate, we'll notify you if anything else is needed.

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Q. How can I get a life insurance claim form?

A. You can:

• Download a claim formfrom this website.
• Contact your local office.
• Write to us at:
  Bankers Conseco Life Insurance Company
  Administrative Office
  PO Box 66928
  Chicago, IL 60666-0928

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Q. How can I find out the death benefit?

A. The amount actually paid is based on many factors. For example: the policy's face amount, whether there are any credits or indebtedness on the policy, the insured's date of death, the cause of death, whether the policy is contestable, and whether the policy is paid to a current date. Call your local office or write to us for this information.

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Q. What is a Bankers BenefitNow Account?

A. In most states, if the death benefit is at least $5,000, the beneficiary can elect to have the death benefit deposited into this interest bearing draft account. This account is like a checking account and provides immediate and direct access to your funds, pays competitive money market rates, guarantees the safety of your entire balance and relieves the pressure of immediate financial decision making, allowing you time to consider your financial options. You may maintain this account as long as you wish, writing as many checks as you like, or you may write one check withdrawing the full amount.

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Q. I am eligible to receive the death benefit. I want to assign it to the funeral home. How do I do this?

A. Most funeral homes will provide assignment forms for this purpose. We will honor most forms. However, you and the other beneficiaries are responsible for reading the form and approving of its terms before it is sent to us. Be sure the form specifies the amount we should pay the funeral home. The balance will be sent to the beneficiaries.

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Q. Do I qualify for waiver of premium benefits?

A. If your policy has a provision for waiver benefits, you would need to submit a claim form. You and your doctor should complete the form. Our claim specialists will review your form and notify you in writing of our decision. To request a claim form you may call your local office or write to us.

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